SMS messaging terms

Last updated October 10, 2026

These terms describe the text messaging program operated by Resurge on behalf of licensed insurance agents and agencies (“Agents”). By providing your mobile number and agreeing to receive texts, you consent to receive messages as described below.

Program description

Messages are sent on behalf of the Agent you previously contacted to request an insurance quote, or to whom you gave your number. Messages include follow-up on your quote request, offers to run numbers for the coverage you asked about, and confirmations before an Agent calls you. Agents who hold a Resurge account also receive account notifications such as transfer alerts.

How consent is obtained

• Consumers: by submitting a quote request form that includes express written consent to be contacted by text at the number provided, or by replying to a message and asking to be contacted.
• Agents: by checking the consent box when requesting a demo or creating an account on tryresurge.app.

Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency

Message frequency varies. During an active follow-up, consumers typically receive up to 3 messages per week for up to 3 weeks, then no more than one check-in per month until they reply or opt out. Messages are sent only between 9:00 am and 8:00 pm in your local time zone.

Cost

Message and data rates may apply. Check with your wireless carrier for details about your plan.

How to opt out

Reply STOP to any message to cancel. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent unless you opt in again. You may also opt out by emailing resurge.ai@gmail.com with your mobile number.

Help

Reply HELP to any message for assistance, or contact resurge.ai@gmail.com. Every message identifies the Agent on whose behalf it is sent.

Carriers

Supported carriers include all major US carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

See our privacy policy for how information is handled. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Sample messages

• “Hi Maria, this is Alex with Citrola Insurance. You asked about final expense coverage a while back. Still want a quote? Reply YES. Reply STOP to opt out.”
• “Great, Maria. Alex will call you in the next couple of minutes from a local number.”
• “You've been opted out and won't receive more texts.”